We serve both individual and corporate clients with different nationalities and different situations. It enriches our experiences and knowledge to handle various unusual Immigration situations.
Bringing exceptional client service and satisfaction is not an easy task in today’s complex and demanding environment, but at Prism, every member of our team are working hard to listen the clients’ needs and to find the best solution to fulfill their needs. We are not only giving the best solution to clients, but are also doing an extra mile for our clients. We highlight below areas that differentiate Prism from other firms in serving you.
When you need us, we are here
We provide a 24-hour hotline and different channels of communication to ensure you can reach us anytime and anywhere e.g. email, SMS, Whatsapp, Skype, WeChat, QQ, etc. When you or your expatriate staffs have some urgency immigration issues, just call us no matter the time difference. Our experienced staffs are always be there to find the solutions for you. We will never hang up the phone without providing you a solution.
Strong commitment to responsive and proactive communication
We ensure your emails and other means of communication will be answered within the same day and we proactively keep you updated on the status of each application.
We do an extra mile for you by providing with you an extra value-added service
Prism fully understand the needs of expatriates. We not only care to get our duties done perfectly, but also care other needs of expatriates to first settle in Hong Kong.
Best performing team led by our Director and a single point-of-contact approach
Our Director will serve as Lead Engagement Director to ensure Prism is fully meeting and beyond your expectations and allocate right resources to provide seamless services to you and your company. The Lead Immigration Consultant, will be the single point of contact for you to provide you with ongoing and proactive daily communication and to facilitate consistent high quality integrated services.
Simple structure with no delay on visa applications
Prism is a small but professional Immigration service firm. We take a benefit of our small to give flexibility to handle urgent applications with no delay. We can easily arrange our resources around to deal with urgent issues without going through a complicated company approval procedure. We guarantee visa application will be submitted to Immigration within 24 hours upon all necessary documents are collected.